Privacy Policy
Last Updated On: 22-Apr-2024
Effective Date: 22-Apr-2024
This Privacy Policy describes the policies of Ace Density Ltd, United Kingdom, email: jay@acedensity.com, on the collection, use and disclosure of your information that we collect when you use our website acedensity.com (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect
We may collect and process the following personal information about you:
- Name
- Phone Number (for WhatsApp consultations)
- Social Media Profile
- Payment Information
- Photographs of the scalp (provided voluntarily for assessment)
How We Use Your Information
We will use the information that we collect about you for the following purposes:
- Marketing and Promotional communications
- Testimonials and Customer feedback collection
- Enforcing our Terms and Conditions
- Processing payments
- Providing customer support
- Administrative information
- Targeted advertising
- Managing customer orders and bookings
- Site protection and Dispute resolution
If we wish to use your information for any other purpose, we will ask for your consent and will use your information only upon receiving that consent, and then, only for the purpose(s) for which consent was granted unless required otherwise by law.
Retention Of Your Information
We will retain your personal information for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfil the purposes for which it was collected. We may need to retain certain information for longer periods such as record-keeping or reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights or fraud prevention.
Your Rights
Depending on the law that applies, you may have a right to access and rectify or erase your personal data, receive a copy of your data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, or withdraw any consent you provided. To exercise these rights, you can write to us at [Insert Your Business Email]. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information, you may not be able to access or use the services for which your information was sought.
Log Files
Ace Density Ltd follows a standard procedure of using log files. These files log visitors when they visit websites for the purpose of analysing trends, administering the site, and gathering demographic information. This includes IP addresses, browser type, Internet Service Provider (ISP), and date/time stamps. These are not linked to any information that is personally identifiable.
GDPR Data Protection Rights
Under UK GDPR, every user is entitled to the following:
- The right to access: Request copies of your personal data.
- The right to rectification: Request that we correct or complete inaccurate information.
- The right to erasure: Request that we erase your personal data under certain conditions.
- The right to restrict processing: Request that we restrict the processing of your data.
- The right to object to processing: Object to our processing of your personal data.
- The right to data portability: Request that we transfer the data we have collected to another organisation.
Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information. However, given the inherent risks, we cannot guarantee absolute security and you transmit information to us at your own risk.
Third Party Links
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the practices of any third parties. We strongly advise you to review the privacy policy of every site you visit.
Grievance / Data Protection Officer
If you have any queries or concerns about the processing of your information, you may email our Data Protection Officer at:
Ace Density Ltd
86 Joel Street, Northwood HA6 1LL
Email: jay@acedensity.com